Comprehensive Services to Ensure Your Success
The Leadership Companies applications offer
a broad base of functionality to streamline your business processes and increase your
organizational efficiency. But getting the most out of your ContractWare¨ application
requires an implementation that fits your business needs as well as ongoing services
that support your company and its users. The Leadership Companies has a comprehensive
set of implementation and support services, which we offer directly, or through our
network of partners.
The Leadership Companies and their partners offer the following services for each phase of implementation:
- Data Conversion Services
To transition from your old applications, you need to unite all your data. We help you extract
the data from your legacy systems, structure data in coherent hierarchies, clean and reformat it into
XML, and finally, import it into your ContractWare¨ application.
- Implementation Services
Having worked in a multitude of industries, we have amassed a wealth of experience to evaluate your
implementation needs. We will work with you to create a migration plan, a timeline, as well as
custom functionalities that address your unique business needs.
- Integration Services
Integrate your ContractWare¨ application with your other critical applications to create the
ideal real-time solution for your business. We can help you by offering full integration
planning, design and development.
- Education and Training Services
Ensuring successful adoption by all your users requires access to advanced learning tools as
well as on-site training. A specific on-site Training Plan will be developed for both
ContractWare¨ application administrators and users.
- Business Consulting Services
To maximize the business benefits of Leadership applications, we will work diligently to
understand your company's business architecture and process flows. We offer process mapping
from legacy systems, best practices process consulting, as well as business tune-ups.
The Leadership Companies recognize the importance of providing you with stellar customer
support programs, so you can always have the information you need, when you need it. To
that end, our customer support, engineering and quality assurance departments are managed
jointly so that our support staff is always well informed of new product functionality
and issues are quickly resolved. In addition, we offer your growing business three levels of support.
Each level enables you to use our award-winning business software solutions to maximum advantage.
For a product demonstration contact The Leadership Companies at 978-264-2900
The Leadership Companies, Inc.